If you want to return the item, you’ll need to contact the merchant directly to initiate your return and receive a return label. unlocking this staff-researched answer. › Groupon phone number customer service support, 80% off Offer Details: DoNotPay Can Help You Solve Groupon Refund Problems! Support wikiHow by After thirty days of delivery, all Groupon Goods purchases are non-refundable, and all sales are final. Customer Support. To get a refund from a third-party seller, you must cancel your order within 2 hours of placing it, or contact the merchant directly to initiate the return process. DoNotPay offers you a straightforward way to get a refund from Groupon. Coupon Codes. However if you contact Groupon support, they may be able to make an exception based on the specific circumstances. You can get it for Android devices here, or iOS devices here. Local: Your voucher may always be redeemed at the merchant who issued it for at least the amount you paid for it – even if the promotional value has expired. 80% off (2 months ago) The Groupon Refund Policy and Groupon Promise. NOTE: The Groupon Media team loves to help out the media. How to Spot Fraud + What Not to Buy, Best 12 Websites Like Groupon to Save Money Shopping Online, How to Plan an Inexpensive and Fun Date with Groupon, 19 Bargain Shopping Sites Cheaper than eBay, Your experience with a product or service purchased through Groupon, or via one of your non-expired orders, is sufficiently unsatisfactory or you, The merchant offering the coupon goes out of business before you can use it, You book a service and are then subsequently deemed ineligible for it, A business refuses to accept a voucher for a product or service, even though it hasn’t expired and you meet all its eligibility requirements. No, you cannot. I was concerned I would have to track down a. 70% off (20 days ago) Groupon Customer Service Phone Number (312) 334-1579 . You should receive a response from the merchant after at least 72 hours. ‘We always strive to deliver the best possible customer service, even during these more challenging times and urge any customer to get back in touch with us if their issue is not resolved.’. You can also return the unredeemed voucher to Groupon within the first three days of purchase. DoNotPay Can Help you Get a Refund for Various Services. This article has been viewed 687,004 times. Free Returns, Cancelations, and Exchanges, For most purchases, you can make a return for free within 30 days after delivery, You can ask for an exchange for other items, When Getting a Refund From Groupon is Not an Option, Items shipped back without using a Groupon-provided return label, Marketplace items purchased through third-party merchants. The shipping can take up to two weeks. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it. Groupon is notorious for making the cancellation process difficult; however, if your voucher is eligible for cancellation, you can do so from your account page on the Groupon site. Can I get a refund for it? Essential worker Shannon Cooke, 27, worked extra shifts to afford ‘nice things’ for her young family, including a £320 set of garden furniture she purchased on the website in April. If you aren't signed into your account, click, Scroll down to the bottom of the page and click, Check the box next to your order, then click. However, there are some exceptions that are covered by the Extraordinary Event Policy. Groupon has a central return policy that allows you to return and get a refund for Groupon Goods within 30 days of receiving them. Then, click "Cancel Order.". Groupon has a central return policy that allows you to return and get a refund for Groupon Goods within 30 days of receiving them. Visit our live blog for the latest updates Coronavirus news live. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. The call will be a recorded response but you will be able to get all the options for any common issue. Sometimes you’re not happy with a product or voucher that you get through Groupon.com. Open DoNotPay in your browser and start to tick items off your to-do list! Customer Support Refund Policies FAQ Coupon Codes Gift Cards Gift Shop Students Report ... Facebook Twitter. 4. Dad-of-two Matthew Williams forked out £350 for a new double bed for his daughter but when it didn’t arrive the company refused to refund him, instead offering ‘Groupon credits’. In that case, your voucher is worth the amount that you paid for it. Select the voucher you want to cancel, and click. 1. Groupon continues to get the word out about your business via mobile communication, public relations and more. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Again, this depends on the terms of the Fine Print for the item you ordered. Attach the Groupon return label to your order, and then mail it back. is an e-commerce service that connects its users with local merchants and offers different goods and services in 15 countries. You are immediately subject to the deal’s cancellation policy, as outlined in the Fine Print by the merchant offering the deal. I also have one I didn't use that expired. The second one is the processing time of each refund request. Also, you must contact the merchant directly and cancel your reservation with them before you can talk to Groupon about getting a refund. 70% off Offer Details: Contact Groupon customer service.You can call Groupon at (888) 375-5777 toll free number, write an email to [email protected], fill out a contact form on their website www.groupon.com, or write a letter ... › Url: https://www.emanualfile.com/promotion/groupon-phone-number-for-refunds.html Go Deal Now, › Get more: Coupon codesShow All Coupons. 20% off Offer Details: To get a refund from a third-party seller, you must cancel your order within 2 hours of placing it, or contact the merchant directly to initiate the return process. When she reached out to customer service via live chat, a Groupon staff member stated: ‘Unfortunately, as a result of COVID-19, under our policy we are unable to offer a refund to your original form of payment. According to Groupon's return policy, you can receive refunds under the following conditions depending on the item you're returning: Local Deals — These items can be returned for a refund within 3 days of purchasing them. If you are one of them and are considering asking for a refund, the good news is that there is a way to get your money back. Don’t you just hate it when you buy a product or service and realize it’s not to your liking? Want to learn more about the Groupon refund policy before you create your Groupon campaign? I purchased a Groupon for the murder mystery dinner in Zionsville but deleted the info. I’ve been emailing them back and forth and they seem to have stopped emailing me back a couple of days ago. 60% off (8 days ago) The Groupon Refund Policy And Groupon Promise | Groupon . Items bought directly from Groupon Goods are eligible for refunds if you cancel your order within 2 hours of placing it, or return everything you ordered within 30 days of receiving it. They said: ‘These are unprecedented times and our teams are receiving a large number of inbound customer enquiries. Select All from the menu. Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Groupon is an easy way to get huge discounts while discovering fun activities in your city. You can return a coupon depending on which type you purchased. Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid. Perhaps the item got damaged during shipping, or is missing parts. If you buy tickets to a live event using GrouponLive, you may be able to cancel your order for a full refund until midnight on the day of purchase. Here’s the why and how, and what it means for business owners. Groupon’s new strategy: become the local experiences marketplace. To be eligible for the Groupon Promise, the customer must contact us within 14 days of the Groupon redemption. The first one is the time it takes for your item to be shipped back to Groupon. CODES (5 days ago) To be eligible for the Groupon Promise, the customer must contact us within 14 days of the Groupon redemption. How do I get a refund on my Groupon voucher if a business won't schedule with me? Report Infringement Your money doesn’t need to be wasted like that. How to Initiate Your Return to Get Refunds on Groupon? 80% off Offer Details: Groupon Refund Phone Number - couponsbuy.net.
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